We're a small Indy-based team — the fastest way to reach us is email. We answer within one business day (usually much faster on weekends in season).
Support
- Email: support@indianapolisfamilyevents.com
- Hours: Mon–Sun, 9 AM – 8 PM ET (in season)
Ticket & order questions
For the fastest help with an order, include your order number (starts with ZB, FA, HH or HN) and the email you used at checkout. E-tickets are re-sent automatically when you contact us.
Business
- Partnerships / event listings: partners@indianapolisfamilyevents.com
- Mail: Indy Family Events, PO Box 44185, Indianapolis, IN 46244
Before writing, check our refund policy — most common questions are answered there.